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FAQ
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FAQ
LOYALTY PROGRAM
How does the Piroshky Piroshky Loyalty program work?
What are the benefits of joining a Rewards & Loyalty Program?
How do I earn points/rewards in the program?
Can I earn rewards for past purchases?
How do I redeem my rewards?
Where do I find my Loyalty QR Code?
Do loyalty points expire?
Are there any costs associated with joining the Loyalty Program?
Can I transfer or gift my rewards to someone else?
ORDER
Why the order minimum? What if I don't like them?
Can I order Merchandise or Partner Items for my Pre-Order Event?
How many dough balls come in an order?
How many servings are in an order of Borscht or Chowder?
Would you label the items, please?
On-Demand vs. Free Local Delivery. What's the difference?
What is your Free Local Delivery schedule?
What is the time frame for my delivery?
What are your delivery options?
CUSTOMER SERVICE
How do I buy just a t-shirt?
Why doesn't your menu have prices?
What's the best way to store piroshky overnight?
FOOD TRUCK (EVENTS)
I am hosting a private event and would love to have Piroshky Piroshky there. Is your food truck available to hire?
GIFT CARDS
Why use a Piroshky Piroshky Gift Card?
How do I activate my Gift Card?
How do I check my Gift Card balance?
I ordered an e-Gift Card, when will it be ready?
I ordered a Gift Card; how long will it take to arrive in the mail?
PRE-ORDER PICKUP (EVENTS)
I can't make it to the listed pick-up window. Can I arrange for another time to pick up my order?
How do you choose your Pre-Order Pickup locations? When will you be coming to a city near me?
How will my order be shipped for the Pre-Order Pick Up? (How will it get there/how will it arrive/be transported/etc.)
I am a business owner and want to host a Piroshky Piroshky Pre-Order Pick Up; how do I make this happen?
SHIPPING
Do you ship nationally?
How many piroshki come in a box?
VISIT
What are your store hours?
How long is your line right now?
MENU
Do you have any gluten-free options?
Which products contain Eggs?
Which items are Vegan friendly?
I don't see a cabbage piroshky on your menu, where did it go?
ABOUT
What is a Piroshky?
What does the slogan on the back of your shirt mean?
Do you Franchise?
